I had bought a new digital camera from Amazon.com early this month. It
was a really sweet deal, especially for someone living in
Today I was browsing Amazon again looking for some camera accessories and stumbled upon
the same camera which I bought. I was pissed to see the price had been reduced
by $60. It felt I did the wrong thing by buying it then and that I should have
waited –I haven’t taken that many pictures with it anyway.
It occurred to me that I should return it and I was seriously
considering it. But then I thought I’d call them up and see what they have to
say about it.
I explained to the customer care lady that I bought an item less than 3
weeks ago and that its now $60 cheaper. She checked to verify that what I was
saying was true, and then said "Very well sir, your credit card will be
credited with the amount in 3-4 business days. Is that the only item or would you like to report more items?" ....I didn’t even have to tell
her I wanted a refund, in fact I didn’t think I would get one.
Now the sweet deal got even sweeter with $60 shaved off. I sat and
thought for a minute…Did this just happen that easily? Without having to ship
the item or go through a series of questioning and disgruntled comments?
I guess people in the
June, 23, 2006 8:02 PM